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Customer Support
Customer Support Tier 1
Your always-on first line of defense. Answers common questions 24/7 via chat, tickets, and help centers—escalates complex issues to humans. Deploy in hours, scales to any volume.
Capabilities
24/7 Chat Support
Greets and assists customers around the clock without delays
Zendesk Integration
Creates and updates tickets, accesses knowledge base
Intercom Connect
Seamless handoff in live chat conversations
Smart Escalation
Routes complex issues to human agents with full context